OATC | Kitchener Addiction & Recovery Treatment Clinic

OATC, Kitchener

OATC, Kitchener

Location Information

509 Park Street, Kitchener, ON N2G 1N9, Canada

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519-746-1919

519-746-1563

Office Hours Mon: 8:30 AM - 5:00 PM
Tues: 8:30 AM - 5:00 PM
Wed: 7:00 AM - 3:30 PM
Thur: 7:00 AM - 3:30 PM
Fri: 8:30 AM - 5:00 PM
Sat: 9:00 AM - 12:00 PM
Sun: 9:00 AM - 12:00 PM

*Closed for Lunch on Mon, Tue & Wed: 12:00 PM - 12:30 PM*

Our Services at OATC Kitchener

Methadone Treatment

As an opioid agonist blocker, Methadone is administered therapeutically to help reduce cravings and withdrawal symptoms. The dosage is taken orally and reduced overtime until cravings or withdrawal symptoms are gone.

Suboxone Treatment

Suboxone is a combination of the opioid agonist blocker Buprenorphine, and the overdose medication Naloxone. The medication is dissolved under the tongue and is a very safe option due to its limited effect.

Sublocade Treatment

Buprenorphine is administered as an injection by a medical professional once a month. The medication releases slowly, benefiting patients who otherwise have difficulty accessing or taking a daily medication.

Kadian Treatment

A newer treatment meant for severe opioid addictions. Kadian is a form of oral morphine that releases slowly over an extended period of time, acting as a full opioid agonist blocker.

Hepatitis C Screening + Treatment

We routinely screen our patients for Hep C, a liver disease more common in people who inject drugs. If blood tests reveal an infection, we help access medication and additional support.

Counselling Services

In order to support successful recovery, counselling is often needed as a component of opioid use disorder treatment to overcome emotions, behaviors and triggers that lead to using.

Doctor's Services

Our doctors work with each patient to determine the treatment plan and medication that works best for their needs.

Pharmacy Services

We operate a network of full service pharmacies, many of which are co-located with our treatment clinics. These pharmacies ensure seamless access to treatment medication.

Safe Use Supplies

Sterile equipment and educational resources are provided for patients. This reduces drug related harm and infections while connecting people to health and social services.

Care Referrals

We help connect our patients with additional community resources and support as needed.

Naloxone Kits

In the event of an opioid overdose, Naloxone can help someone survive long enough for emergency medical professionals to arrive. Pick up a free kit at our clinic today.

"I took a chance with the methadone program over a decade ago. I can honestly say taking that step through the door has truly allowed me to get my life back. It made me a responsible member of society. It made me be able to have a great job and I got my kids back home where they belonged after many failed attempts to get sober. I can honestly say joining the methadone program finally gave me my fresh start. I will always be grateful they brought an OATC clinic to my small town of Pembroke."

Client from Pembroke, ON

"At the age of 40, I found myself divorced and addicted. With the help of doctors, nurses and staff at CATC, I got my life back."

Client from Ontario

"I've dealt with two clinics before this one & this blew my expectations out of the water. The hours are super convenient… the staff are kind and non-judgemental. The doctor I have is thorough in explaining things and very nice. Intake was very thorough which I liked & haven't experienced previously. I'll never recommended anywhere but here. If you're ready to make the changes needed, this is the best place to go."

Alexis K. from Oakville

"I am currently an appointed guardian of a patient who visits the OATC for the last month. This is my first experience regarding addiction treatment. The staff has made me and more importantly the patient feel very welcome, warm and not so clinical amd cold. Thank you for the job and the service you provide our community."

Client from Oakville

"Staff is amazing,very helpful, knowledgeable, and friendly, they give you the tools to succeed and you feel the support that you need in order to start living life again. I would recommend the OATC on Main and Tisdale to anyone looking for help with addictions."

Jon R. from Hamilton

"The team at OATC Keswick are amazing. They really do go above and beyond to ensure you get the best treatment. They treat you with the utmost respect and absolutely no judgment. The doctor is also amazing."

Kenneth W. from Keswick

"The staff are really supportive and seem to genuinely care about their patients. They maintain consistent unconditional positive regard and the doctors are patient, kind and knowledgeable."

Mika J. from Hamilton

"I've been going here for a few years now. The people here are great and if it wasn't for this place I would be dead. This place really helps."

Steve S. from Brampton

"I’ve been dealing with Aylmer St. Pharmacy for a few years. Very excellent people and help… from all the workers. Very friendly workers. Thanks for caring for me and all the customers."

Client from Peterborough, ON

"I am writing about my experience with Park Ave pharmacy. I recommend the pharmacy and give it 5 stars. I have dealt with lots of other pharmacies and have never felt comfortable. Whenever I had questions I felt like I was an inconvenience, but with this pharmacy, I've had all excellent experiences with all the staff. Jessica and Shawna have gone above and beyond to help me find answers and have always returned calls and emails quickly. I've had many health issues or concerns about methadone and I always got excellent help and advice. The staff treats their customers as if they are family and not once have I had a bad experience or felt uncomfortable speaking to anyone there. I don't just get my methadone, but all of my (and my family's) prescriptions here."

Client from Kitchener

"They say that “time heals all wounds” but what most fail to realize is that you need a spectacular group of special individuals, who are caring, friendly and nurturing, as well, to help and guide you, supporting your each and every step, supporting your recovery, at YOUR PACE…… I couldn’t have successfully gotten off the fentanyl, opioids, and painkillers, without the great loving care ALL OF YOU have provided to me, to give me the positive drive and push to get as clean as I’m becoming, making me feel more happiness and a noticeably higher level of self-worth and confidence."

Client from Windsor, ON

Client from Pembroke, ON

"At the age of 40, I found myself divorced and addicted. With the help of doctors, nurses and staff at CATC, I got my life back."

Client from Ontario

Alexis K. from Oakville

Client from Oakville

Jon R. from Hamilton

Kenneth W. from Keswick

"The staff are really supportive and seem to genuinely care about their patients. They maintain consistent unconditional positive regard and the doctors are patient, kind and knowledgeable."

Mika J. from Hamilton

"I've been going here for a few years now. The people here are great and if it wasn't for this place I would be dead. This place really helps."

Steve S. from Brampton

"I’ve been dealing with Aylmer St. Pharmacy for a few years. Very excellent people and help… from all the workers. Very friendly workers. Thanks for caring for me and all the customers."

Client from Peterborough, ON

Client from Kitchener

Client from Windsor, ON

Client from Pembroke, ON

Recovery is Possible

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Clinic Leadership

Jody Whaley, Director of Quality and Continuous Improvement

Kate Johnston, Director, Clinical Services

Frequently Asked Questions

Does CATC accept new patients? Are walk-ins welcome?

Yes, we are always accepting new patients by phone, email, or walk-in. No appointment is needed and all are welcome.

Is there ever a waitlist for treatment?

No, we offer same-day start for new patients.

What does treatment cost? Are there any free options?

Patients can often receive treatment at no cost. In some cases there may be a cost for medications or counseling services not covered by provincial health plans. Our teams will work with you to help determine the best plan to cover treatment costs.

Are treatments covered by provincial health insurance (OHIP, MSP, NBM)?

Yes. Our teams will work with you to help determine the best plan to cover treatment costs.

Are you open on Statutory Holidays?

Yes, though open hours vary by location.

Can I get my prescription faxed/transferred here?

Yes. Our pharmacists can help you transfer your current prescriptions. Please call our intake line, 1-877-937-2282, or call your local CATC clinic directly.

Do you offer detox from drugs and alcohol?

Detox services are offered at our Inpatient Recovery Centres, but they are not offered at our walk-in clinics.

Do you help with alcohol addiction?

Alcohol addiction treatment programs are offered at our Inpatient Recovery Centres, but not at our walk-in clinics.

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Parking available behind the clinic. Located across from Grand River Hospital. Inside the front door and up the stairs to the clinic.

Community programs

Needle Exchange Program offered onsite. Ask any of our staff for your confidential safe information or exchange today.

Kitchener is located approximately 100 km west of Toronto. It is adjacent to the cities Waterloo and Cambridge, which are known as the ‘Tri-Cities’. On June 10th, 2012 Kitchener celebrated 100 years of cityhood.