OATC | Pembroke Addiction & Recovery Treatment Clinic

OATC, Pembroke

OATC, Pembroke

Location Information

156 John Street, Pembroke, ON K8A 1H5, Canada

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613-735-7469

613-735-3312

Office Hours Mon: 7:00 AM - 3:00 PM
Tue: 7:00 AM - 3:00 PM
Wed: 7:00 AM - 3:00 PM
Thur: 7:00 AM - 3:00 PM
Fri: 7:00 AM - 3:00 PM
Sat: 9:00 AM - 12:00 PM
Sun: 9:00 AM - 12:00 PM

Onsite Pharmacy Hours

Our Services at This Location

Methadone Treatment

Methadone is an opioid agonist blocker and helps to reduce cravings and withdrawal symptoms when administered therapeutically by a medical professional. The dose is ingested, typically in liquid form, and is tapered off in accordance with cravings and withdrawal symptoms.

Suboxone Treatment

Suboxone is a combination of the opioid agonist blocker Buprenorphine, and the overdose medication Naloxone. The medication is dissolved under the tongue and is a very safe option due to its limited effect.

Kadian Treatment

A newer treatment meant for severe opioid addictions. Kadian is a form of oral morphine that releases slowly over an extended period of time, acting as a full opioid agonist blocker.

Hepatitis C Screening + Treatment

Because Hep C is a common liver disease among people who inject drugs, we routinely screen our patients and provide additional support for patients who test positive.

Counselling Services

In order to support successful recovery, counselling is often needed as a component of opioid use disorder treatment to overcome emotions, behaviours and triggers that lead to using.

Doctor's Services

Our patients receive professional assessments in order to determine the best treatment plan and medication for their needs.

Pharmacy Services

We operate a network of full service pharmacies, many of which are co-located with our treatment clinics. These pharmacies ensure seamless access to treatment medication.

Care Referrals

When patients need additional support, we help connect them with the appropriate community resources.

Naloxone Kits

Naloxone kits can help someone survive in the event of an overdose while waiting for emergency medical professionals. Anyone who uses or knows someone who uses opioids should carry one. Get them for free at any of our clinics.

"I've dealt with two clinics before this one & this blew my expectations out of the water. The hours are super convenient… the staff are kind and non-judgemental. The doctor I have is thorough in explaining things and very nice. Intake was very thorough which I liked & haven't experienced previously. I'll never recommended anywhere but here. If you're ready to make the changes needed, this is the best place to go."

Alexis K. from Oakville

"At the age of 40, I found myself divorced and addicted. With the help of doctors, nurses and staff at CATC, I got my life back."

Client from Ontario

"Staff is amazing,very helpful, knowledgeable, and friendly, they give you the tools to succeed and you feel the support that you need in order to start living life again. I would recommend the OATC on Main and Tisdale to anyone looking for help with addictions."

Jon R. from Hamilton

"I am currently an appointed guardian of a patient who visits the OATC for the last month. This is my first experience regarding addiction treatment. The staff has made me and more importantly the patient feel very welcome, warm and not so clinical amd cold. Thank you for the job and the service you provide our community."

Client from Oakville

"The team at OATC Keswick are amazing. They really do go above and beyond to ensure you get the best treatment. They treat you with the utmost respect and absolutely no judgment. The doctor is also amazing."

Kenneth W. from Keswick

"The staff are really supportive and seem to genuinely care about their patients. They maintain consistent unconditional positive regard and the doctors are patient, kind and knowledgeable."

Mika J. from Hamilton

"I've been going here for a few years now. The people here are great and if it wasn't for this place I would be dead. This place really helps."

Steve S. from Brampton

"I’ve been dealing with Aylmer St. Pharmacy for a few years. Very excellent people and help… from all the workers. Very friendly workers. Thanks for caring for me and all the customers."

Client from Peterborough, ON

"I am writing about my experience with Park Ave pharmacy. I recommend the pharmacy and give it 5 stars. I have dealt with lots of other pharmacies and have never felt comfortable. Whenever I had questions I felt like I was an inconvenience, but with this pharmacy, I've had all excellent experiences with all the staff. Jessica and Shawna have gone above and beyond to help me find answers and have always returned calls and emails quickly. I've had many health issues or concerns about methadone and I always got excellent help and advice. The staff treats their customers as if they are family and not once have I had a bad experience or felt uncomfortable speaking to anyone there. I don't just get my methadone, but all of my (and my family's) prescriptions here."

Client from Kitchener

"They say that “time heals all wounds” but what most fail to realize is that you need a spectacular group of special individuals, who are caring, friendly and nurturing, as well, to help and guide you, supporting your each and every step, supporting your recovery, at YOUR PACE…… I couldn’t have successfully gotten off the fentanyl, opioids, and painkillers, without the great loving care ALL OF YOU have provided to me, to give me the positive drive and push to get as clean as I’m becoming, making me feel more happiness and a noticeably higher level of self-worth and confidence."

Client from Windsor, ON

"I took a chance with the methadone program over a decade ago. I can honestly say taking that step through the door has truly allowed me to get my life back. It made me a responsible member of society. It made me be able to have a great job and I got my kids back home where they belonged after many failed attempts to get sober. I can honestly say joining the methadone program finally gave me my fresh start. I will always be grateful they brought an OATC clinic to my small town of Pembroke."

Client from Pembroke, ON

Recovery is Possible

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Clinic Leadership

Kate Johnston, Director of Operations, Clinics

Jody Whaley, Director of Quality and Continuous Improvement

Frequently Asked Questions

Does CATC accept new patients? Are walk-ins welcome?

Yes, we are always accepting new patients by phone, email, or walk-in. No appointment is needed and all are welcome.

Is there ever a waitlist for treatment?

There are no waitlists to start your treatment program.

What does treatment cost? Are there any free options?

Patients can often receive treatment at no cost. In some cases there may be a cost for medications or counseling services not covered by provincial health plans. Our teams will work with you to help determine the best plan to cover treatment costs.

Are treatments covered by provincial health insurance (OHIP, MSP, NBM)?

Yes, provincial health plans cover the full cost of treatment, with certain exceptions for medications and counselling services. We’ll help you determine the best coverage options.

Are you open on Statutory Holidays?

Yes, though open hours vary by location.

Can I get my prescription faxed/transferred here?

Yes, our pharmacies will accept current prescriptions. To inquire about transferring to our pharmacies, please call our intake line, 1-877-937-2282, or contact your local CATC clinic.

Do you offer detox from drugs and alcohol?

Detox services are offered at our Inpatient Recovery Centres, but they are not offered at our walk-in clinics.

Do you help with alcohol addiction?

We only provide treatment for alcohol addiction at our best-in-class Inpatient Recovery Centres in Ontario.

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